By hoiadmin|2021-01-21T16:23:59+08:00January 21, 2021|
If the Customer is not available at his stated delivery address, the Logistics Partner will contact the Customer and inform him of the attempted delivery. It is the responsibility of the Customer to contact the Logistics Partner to arrange for the next delivery. Additional charges may apply for re-delivery attempts.
By hoiadmin|2021-01-21T16:21:36+08:00January 21, 2021|
Your completed e-Invoice will display the name of the Logistics Partner and your Parcel Tracking Number. Your delivery parcel will have an external Label with the name of the Logistics Partner and your Parcel Tracking Number. You can use the HOI Online Store or the independent website www.tracking.com.my to track the progress of your delivery parcel using your unique Parcel Tracking Number.
By hoiadmin|2021-01-21T16:18:11+08:00January 21, 2021|
The Delivery charge is calculated by our Logistics Partner based on the following : Distance of the Customer delivery address from our eCommerce Center. Total weight of all items purchased in the Customer order. Total volume space of all items purchased in the Customer order. Date of delivery selected (charges vary if the date falls on public holidays). Special requirements e.g. cold chain Logistics Partner selected for the delivery service. Your Delivery charge will be stated clearly in the Customer Invoice generated by the HOI Online Store.
By hoiadmin|2021-07-27T03:31:36+08:00January 21, 2021|
We will deliver to all Malaysia addresses served by our appointed Logistics Partners. However their delivery services will be subjected to the latest guidelines, rules, laws & regulations under the Malaysia Control Order.