The Delivery charge is calculated by our Logistics Partner based on the following :

  1. Distance of the Customer delivery address from our eCommerce Center.
  2. Total weight of all items purchased in the Customer order.
  3. Total volume space of all items purchased in the Customer order.
  4. Date of delivery selected (charges vary if the date falls on public holidays).
  5. Special requirements e.g. cold chain
  6. Logistics Partner selected for the delivery service.

Your Delivery charge will be stated clearly in the Customer Invoice generated by the HOI Online Store.